Do I need entry tickets if I have booked Loungers or a Bed?
The price of entry is included in the price of all Lounger, Bed and Table bookings so no extra tickets are needed.
Can I bring luggage into the beach club?
Unfortunately we do not admit any luggage or Bike Helmets within the beach club.
Are children allowed in the Beach Club?
Under 18s are NOT permitted into the venue.
If it rains will I be issued with a refund?
We have a no refund policy. However, if the beach club closes due to extreme weather, you will be offered to either change the date of your booking or spend the money in the restaurant on the day.
Will I be provided with towels?
Only guests with Bed/table or Lounger Bookings will be provided with towels for use on the day. You will be asked to pay a 10€ deposit. When paying your deposit you waiter will issue you with a token, on returning the token and Towel to your waiter before leaving your deposit will be returned.
Are there lockers for me to use?
There are lockers within the beach club for guests to use and cost €2 every time they are opened. Please ask your Hostess on the day to show you where these are located.
Can we bring food and drink into the beach club?
Food and drink (including water) purchased elsewhere may not be consumed inside the beach club, this also includes food and drink from the THB Ocean Beach Hotel. If you have any dietary requirements you will need to contact the beach club in advance so we can look at accommodating your request.
When do I pay the outstanding balance on my booking?
Your waiter upon arrival at your bed will charge this on the day. This can be paid by either card or cash on the day.
Do I need to use the same card that was used to pay the deposit to pay the outstanding amount?
This is not necessary. You will be able to pay using a different card or in cash on the day.
Can I have extra people on my bed?
You can add up to 2 people maximum onto any bed, for Garden Beds this is 50eu per person added to the minimum spend and 100eu per person added to the minimum spend for the VIP. This extra charge is added to your booking and charged on the day not in advance. Please book your beds as normal online and then contact us after booking and we can update your reservation to include the extra guests.
For the Ibiza Spray Events you can add up to 2 people onto any Bed or Table, the extra guests will simply need to buy two Ibiza Spray tickets to the event and arrive with the group.
Can I buy VIP wristbands?
No. Only guests with VIP Bed bookings will be provided with VIP wristbands.
Where can I send my C.V?
You can upload it directly to our Recruitment page.
Is there a dress code?
Fancy dress, body paint and Football Tops are not permitted. Small glitter pieces will be acceptable like the body art from Kiss My Fairy.
Clients are also asked to enter and leave the beach club wearing both shoes and tops.
Are umbrellas guaranteed with all beds?
Umbrellas are not guaranteed with loungers. All other Beds and Tables do have umbrellas subject to weather conditions.
Can you explain what the cover charge / min spend means
Beds are made up of a Minimum Spend plus a cover charge. The minimum spend means the minimum amount of money you need to spend on that day to secure that bed and this can be spent on food or drink of your choice, the cover charge is what you pay to hire the bed for the day! The deposit amount you pay to secure the bed comes off the total so you just need to pay the remainder of your balance on the day.
So for example if the bed has a 100€ cover charge and 600€ minimum spend the total cost of the bed is 700€ and you receive 600€ back to spend on food and drink of your choice.
Can you tell me how much the price is in a currency other than euro?
Unfortunately we are unable to advise you what the exact amount would be in GBP, as we charge in our local currency the Euro, this conversion rate would be determined by your bank. However I can suggest looking at www.xe.com as a guide only to view the latest rates.
I have booked with THB Ocean Beach Hotel do I get any privileges?
By booking with us at www.oceanbeachhotelibiza.com you are entitled to FREE entry into the Beach Club (Monday to Saturday), 50% off entrance to our Sunday events and FREE Cover Charge off your first Min Spend Bed Booked (valid when booking a Min Spend Bed Monday to Saturday).
If you have booked with another Agent then you will be entitled to 50% off the entrance price into the Beach Club Monday to Saturday, this is 50% off the daily ticket price bought on the day and is not valid when bought in advance. For our Sunday Events entry is charged at full price.
Do you offer massage treatments within the venue?
Yes we offer a number of massage services ranging from 5-10 min massages from the Ibiza Angels at the comfort of your own Bed or alternatively you can visit our very own Ocean Beach Massage Therapist based in the venue, for more information or to book in advance please visit www.oceanbeachmassage.info
Is the bed number we have chosen guaranteed to be the bed we have on the day?
Usually yes but in very extreme circumstances we my change your specific bed to another bed or table within the same area, if this is the case we will communicate this with you prior to your arrival at the beach club by sending an updated confirmation.